Privacy & Cookie Policy

Our Commitment to Your Privacy

At Epic Asia Pty Ltd trading as Epic Igniter, we value your privacy. We understand the importance of protecting your personal information, and we're committed to handling it responsibly in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy outlines how we collect, use, share, store, and protect your personal information.

What is Personal Information and why do we collect it?

Personal information is any information or opinion that could reasonably identify you. This might include:

  • Your name
  • Contact details (address, email, phone number)
  • Date of birth
  • Financial or billing information
  • Information about your use of our services

We collect personal information directly from you when you:

  • Interact with our website
  • Purchase our products or services
  • Contact us for support or inquiries
  • Purchase our products or services
  • Subscribe to our communications
  • We may also collect information from third parties when it is relevant and with your appropriate consent.

How We Use Your Personal Information

We use your personal information for legitimate business purposes, such as:

  • Providing and improving our products and services
  • Processing transactions
  • Communicating with you about your account or orders
  • Sending marketing materials (if you have opted in)
  • Complying with legal and regulatory requirements
  • Sharing Your Personal Information

We will only disclose your personal information with your consent or in limited circumstances, such as:

  • To third-party service providers who assist with our operations
  • If required by law or to cooperate with legal investigations
  • To protect the rights, safety, or property of Epic Igniter

Understanding Our Use of Cookies

We use cookies on our website to enhance your experience and improve our services. Here's an overview of how we use these small text files:

Types of Cookies We Use

  • Essential website cookies.
  • Performance and functionality cookies.
  • Analytics and customisation cookies.
  • Social networking cookies.

You have the right to decide whether to accept or reject cookies from our website. You can also set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted.

Security of Your Information

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, use, alteration, disclosure, or loss.

Accessing and Correcting Your Information

You have the right to request access to the personal information we hold about you and to ask for corrections. To do so, please contact us using the details below.

Updates to Our Privacy Statement

We may revise this Privacy Statement periodically. The most current version will always be available on our website.

Privacy & Cookie Policy Enquiries

If you have any queries or complaints about our Privacy & Cookie Policy please contact us at:

Epic Igniter
Suite Suite 4036 6/100
Edinburgh Road
Castlecrag NSW 2068
(p) 1300156390
(e) privacy@epicigniter.com